7. Google IT Support Professional Certificate
IT support is a vital and versatile role that involves troubleshooting and solving problems with computers and networks. IT specialists help users with technical issues, maintain systems and devices, and ensure security and performance.
If you want to start a career in IT support, then this course is for you. The Google IT Support Professional Certificate is a hands-on course that covers the core skills and concepts of IT support, such as:
- How to use the command line and troubleshoot common hardware and software problems
- How to set up and configure operating systems, networks, and cloud services
- How to provide customer service and communication skills for IT support
- How to use IT security tools and best practices to protect data and systems
- How to automate IT tasks using Python and Bash scripting
This course is suitable for beginners, with no prior experience or degree required. It takes about 6 months to complete, with 10 hours of study per week. Upon completion, you will receive a certificate from Google that you can share on your resume and LinkedIn profile. You will also get access to career resources and job opportunities from Google and its partners.
